PARTICIPATION CONDITION
This trip is organized with a minimum participation requirement of 25 people. The deadline for cancellation notification is 20 days before the start of the tour. The tour canceled due to lack of participation will be notified to you through our agency.
VISA
General Passport ❌No visa required
Green Passport ❌ No visa required
Service Passport ❌ No visa required
You must have a passport that is valid for 6 months from the end date of travel and not older than 10 years.
In order to avoid problems with the customs police at the border gate of the country to be visited due to torn, worn, wet and/or similarly damaged passports; renewal of said passports, Especially passports extended with stamps during the pandemic period must be renewed. Otherwise, the responsibility belongs to the passenger. Since our guests under the age of 18 are traveling alone or with only one of their parents, the police officer on duty at the country entrance and exit may ask for a document showing the joint consent of the parents; We recommend that our guests under the age of 18 and their parents be sensitive about this issue.
*Having a valid passport does not mean that you can enter the country. The passport police have the authority to refuse you entry into the country. Our agency is not responsible for this situation, the responsibility belongs to the passenger.
CURRENCY
KazakhstanTenge (KZT) in Kyrgyzstan'da Som (KGS), Uzbekistan'In Turkey, Som (UZS) is used. Although credit card use is common in tourist areas, it is recommended to keep some local money for small purchases. It is useful to have American Dollars (USD) with you.
TIME ZONE
What we will visit during our tour Kazakhstan and Uzbekistanin Türkiye time +2 hours, +3 in Kyrgyzstan There is a time difference. For example, while it is 12:00 in Türkiye, it will be 14:00 in Almaty, Tashkent, Bukhara and Samarkand, and 15:00 in Bishkek.
FOOD CULTURE
Uzbekistan cuisine; It stands out with its traditional flavors, mostly meat and pastries, shaped by the influence of the Silk Road culture. Rice, lamb, vegetables and spices form the basis of the cuisine; The meals are generally filling and sharing-oriented. Plov (Rice), Manti, Lagman and Samsa, It is among the most well-known dishes of Uzbek cuisine.
Kazakh cuisine; It attracts attention with its structure based on meat and dairy products, bearing the traces of nomadic Turkish culture. While horse and mutton have an important place in traditional cuisine; pastries and fermented milk products are widely consumed. Beshbarmak, Kazy (horse sausage), Baursak and Kumiss, It is among the main flavors representing Kazakh cuisine.
Kyrgyzstan cuisine, especially hand-rolled dumplings, the famous noodle dish of Central Asia lagmanand the country's traditional dish Beshparmak It is famous for and we recommend you to taste it. In addition, dried fruits, honey and nuts are of high quality and affordable prices.
ABOUT TRAIN TRAVEL
*Departure time changes may occur during our intermediate trips with Uzbekistan's famous Afrosiyob high-speed train, and this is entirely under the control and decision of the local authorities and the National Railways management. The local government has the authority to impose restrictions on the operation and timetables or the use of the train.
ELECTRICAL SOCKETS
Uzbekistan, Kyrgyzstan And KazakhstanElectrical sockets used in Turkey usually compatible. However, since different socket types may be encountered in some old facilities, in order to use your electronic devices without any problems, socket converter (adapter) It is recommended that you keep
SHOPPING
*There are shopping opportunities in shopping malls in city centres, small stalls selling souvenirs and traditional markets.
TOURS and ACTIVITIES
*All City and Cultural Tours written in the program are included in the price.
*When the agency deems necessary; reserves the right to change the tour route provided that its content remains the same.
*Trips or tours that are not allowed to be visited or attended by local authorities or for other reasons will not be carried out. The Agency cannot be held responsible if these trips or tours cannot be held.
ACCOMODATION
*Fair, congress, concert, event, sports tournament, etc. During such periods, hotels can be used at distances greater than the specified km.
*Rooms for 3 people can be provided depending on the availability of the hotels, and the bed offered for the 3rd person in such rooms may be smaller than standard beds. Triple rooms consist of 1 large bed and 1 extra bed. Since extra beds consist of so-called open-close beds and coach beds, the participant is deemed to have declared that they accept the type of bed and congestion that may be experienced in the rooms for third-person and/or child reservations.
*Child discounts are valid for children staying with 2 adults and meeting the age group specified in the pricing section.
*From the services included in the tour program, breakfasts taken at the hotel are served in accordance with the breakfast culture of the country.
*Our agency reserves the right to change the names of the hotels, provided that the category of the hotels remains the same, due to possible disruptions or technical problems reported to us by the hotel management.
CLOTHING AND REQUIRED ITEMS
For Autumn and Winter Period:
We recommend that you choose clothes that will allow you to move comfortably and also keep you warm in autumn and winter. It will be useful to have layered clothing, a thin raincoat and an umbrella in case the weather conditions may change. We also recommend that you take comfortable walking shoes, personal care products, camera, video camera, chargers for these devices, spare memory cards and portable chargers.
ABOUT FLIGHT TICKETS and FLIGHTS
*Flight hours and flight ticket reservation number information is shared by our agency before the tour date. Since it is a group reservation, you can have your luggage and customs procedures done at the specified time and counter with just your passport, even without a ticket. Our check-in procedures are carried out by our agency.
*During registration, the name, date of birth, passport and identification number in the passport must be entered into the system. Flight tickets are issued according to this information. The no-show fee for flight ticket cancellations or changes resulting from incorrect information will be reflected to the guests.
*Our agency is not responsible for any damages that may occur due to payments made to hotels and airline companies in cases where you are late for the flight or cannot attend the flight due to your own reasons.
*Our agency is an intermediary institution between the airline and the passenger and is subject to the Hague Protocol of 28.09.1955. There may be a risk of delay in scheduled and private flights, or times may change before the current trip and flight. There may be changes in the routes depending on the city where the plane will land. All times must be confirmed 48 hours before departure dates. Our agency is obliged to notify these changes as soon as possible. Our passengers purchased the tour knowing and accepting that flight details may change.
*Children between the ages of 0-2 do not pay area tax and area services fees.
FLIGHT TIMES
Izmir ✈︎ Almaty ⏱︎ 4 h 30 min
Samarkand ✈︎ Izmir ⏱︎ 5 h 25 min
TRANSPORTATION and LOCAL TRANSPORTATION SERVICES
*It is mandatory to wear your seat belts during the journey. It is mandatory to bring a "car baby seat" for passengers between the ages of 0-4. Our agency cannot be held responsible for traffic fines or sanctions if the rules are not followed.
*All vehicles offered by Local Vehicle Service providers for transportation and transfer services are inspected in accordance with the rules and conditions of Uzbekistan and Kazakhstan. They provide service if the vehicles that pass inspection are comfortable and flawless, regardless of their model and age.
*Including the tours specified in the program, our Agency is not responsible for the failure of the tours in question to be carried out in cases where it is not allowed to be visited or entered by the local authorities on the day and time of the tour, or if the tour becomes impossible due to closed roads or weather conditions due to any event. Some tours can be done by public transport or on foot, if possible, on closed roads or at points where vehicle entry is not allowed.
*During your travel, seat numbers are given and fixed in the order of reservation. Even if the seat numbers given are the same in numbering, their direction, location or location may differ. Placement is made in accordance with the vehicle conditions of the current country.
ABOUT TRAIN TRAVEL
*Departure time changes may occur during our intermediate trips with Uzbekistan's famous Afrosiyob high-speed train, and this is entirely under the control and decision of the local authorities and the National Railways management. The local government has the authority to impose restrictions on the operation and timetables or the use of the train.
LOSSES, OFFICIAL DOCUMENTS, PASSPORT AND IDENTITY LOSSES
*When leaving the hotels you stayed at during your trip, please make sure that you take your belongings completely. In cases where forgotten items are found, the expenses incurred during delivery to the country and/or person belong to the owner of the item.
*In case your passport is lost or stolen, our Agency representative/guide must continue the Tour Program as promised by the agency to other traveling guests; They should know that they will act under their own responsibilities in the entire organization regarding passport transactions, return or tour participation in the country where the loss/theft occurred. Our Agency does not accept responsibility for any troubles and problems that may arise in this regard.
*The Agency is not responsible for items forgotten, lost or stolen during the tour.
HEALTH
*We do not think that you will encounter any problems that will threaten your health when eating at the good restaurants and hotels of the region. However, we recommend that you be careful about eating and drinking when you are not with the group, consume strictly bottled water, avoid ice, milk and dairy products, consume meat and fish products that you are sure are cooked well, and eat fruits that can be peeled, such as bananas and pineapples.
*We strongly recommend that you obtain reports and invoices from the health units where you will receive your treatment in case of health problems or injuries that may occur due to reasons beyond your control. It will be useful if you need it for insurance-related transactions.
TRAVEL HEALTH AND CANCELLATION INSURANCE
*The insurance taken out by our Agency for your Travel in question is within the scope of securing you in terms of Professional Liability Insurance and Travel Health, which is required by the Association of Turkish Travel Agencies for Agencies. Travel Health coverage is valid for ages 0-65. Our guests over the age of 65 are required to have insurance against the surcharge payment. We recommend that you have Travel and Health Insurance for every trip to keep you safe.
*However, it should be noted that this insurance does not cover unconditional and unconditional cancellations. In case of force majeure, non-chronic and sudden illnesses, accidents and these negativities of the first-degree relative, the reports to be received are kept within the scope of cancellation as a result of being submitted and evaluated to the relevant insurance company. These evaluations are made by the relevant Health and Insurance Company Health institutions and are outside the scope of our agency's responsibility.
ABOUT CONTRACTS AND CANCELLATIONS
*For plane tours, there is an unconditional right to cancel up to 30 days before the tour departure date. For cancellations exceeding 30 days (25 days before the tour departure date), the remaining amount will be refunded, minus the flight ticket and non-refundable operational expenses. There is no right of refund for cancellations made less than 25 days before the tour departure date. It is paid by the consumer as compensation.
